Panda Adventures and Ancient Town Wanders: A Day of Discovery in Chengdu

1. Vehicle Cancellation: Cancellation within 48 hours before departure, 50% of the fee will be charged; Cancellation within 24 hours will be charged in full.
2. Hotel Cancellation: According to hotel policy, some special rooms are non-refundable.
3. Change of tour guide: If you need to change the tour guide's language or service time, you need to apply 3 days in advance.

1. Dietary taboos: If you have allergies or religious dietary requirements, please make a note at the time of booking, temporary needs may not be met.
2. Child policy: Child seats are not provided by default in 7/9-seater cars, and need to be rented at extra cost.

1. Vehicle Safety: Passengers are required to wear seat belts, overcrowding (such as 9-seater vehicle with 10 passengers) will be refused service and no refund.
2. Itinerary coordination: free combination of products need to ensure that the timing of the modules connected, such as planning errors caused by delays, the travel agency is not responsible.

1. Sub-payment: The cost of each module is independent, and the total price is calculated according to the stacking of the selected items.
2. Invoicing: Itemized or total invoices can be provided, and the head and tax number must be noted at the time of payment.

1. Scope of services of the tour guide: The tour guide only covers the explanation of the sightseeing spots in the itinerary, and is not accompanied by the whole tour guide (extra payment is required to extend the service).
2. Emergency contact: In case of vehicle breakdown or hotel problems during the trip, please contact the travel agency's emergency number at the first time.

• If we are not able to implement the contract due to war, flood, typhoon, fire, strikes, storm, earthquake, or any other condition we are not able to foresee and avoid, we will inform our customers at the first possible opportunity and offer the best possible solutions, and the final bill shall be settled based on the service we actually provide.
• Up to 7 days before departure: 100% refund of all money paid, excluding penalties charged by hotels, railways, airlines, and PayPal, if applicable. All penalties will be itemized.
• From 3 to 7 days before departure: 90% refund, excluding penalties charged by hotels, railways, airlines, and PayPal, if applicable. All penalties will be itemized.
• Within 3 days before departure: no refund.
• After the trip has commenced, we are unable to refund any amount for canceled services due to non-participation, early departure, late arrival, or missed days on tours.
• For groups of more than 10 people: The terms of cancellation may vary from case to case. Please ask your travel advisor regarding the cancellation policy for your group.

In order to making sure we have enough time to arrange your trip and make sure the availability we usually require our customers make the booking at least 24 hours in advance. And that's why you can not book directly on-line for a 24-hour last-minute booking.

But that does not mean you have no chance to book a last-minute trip within 24 hours. For urgent booking, please make a phone call to us at: (86)400-883-5707 to check the availability (usually it is available ) or send an email (not recommended as you may not get the response immediately) at: ct-by@outlook.com

Due to state control of internet security in China, many popular websites and APPs are blocked, such as Google, Facebook, Twitter, Youtube, WhatsApp etc. It is very possible that you may not be able to receive your emails and other important information. For this reason, we highly recommend you to sign up for a VPN service (for example, ExpressVPN) before your trip, to make sure you can connect to the global internet.

Please call+864008835707 or chat on wechat or chat on whatsapp below the product for consultation.